1. Scope
This Privacy Policy applies to personal data processed through ExpertRow websites, apps, and related services.
By using ExpertRow, you acknowledge the practices described in this policy and our Terms of Service.
2. Data We Collect
We collect account and profile data (name, email, contact details, role, profile media), platform activity data (requests, inquiries, offers, orders, and support interactions), and technical usage data needed for service operations and security.
Some third-party services (for maps, email, and payment flows) may process limited data as required to provide functionality.
3. How We Use Data
We use data to operate the platform, authenticate users, provide messaging and support workflows, improve product performance, enforce safety controls, and comply with legal obligations.
We do not sell personal data.
5. Retention and Security
We retain data for as long as necessary to provide services, resolve disputes, enforce terms, and meet legal requirements.
We apply technical and organizational safeguards to protect data, but no system can guarantee absolute security.
6. Your Rights and Choices
You can access and update key account details through dashboard settings. You may also submit privacy requests through the Help Center.
Cookie and tracking-related controls are described in our Cookie Policy.
7. Children’s Privacy
ExpertRow is not intended for children under the age required by applicable law. We do not knowingly collect personal data from children in violation of legal requirements.
8. Policy Updates and Contact
We may revise this policy periodically. Updated versions are effective once posted with a revised "Last updated" date.
For privacy questions, contact us through the Help Center.